United States accepted
English available
USD accepted
20 Free Spins
450% + 300FS Deposit Bonus
What a joke!!! I read all comments and still joined. Ok here we go, Casinofreak.com states $100 plus 20 free spins and it was updated yesterday. This was my first online casino experience so as it said Australians accepted I registers via casinofreak. Upon completion of registration yep you guessed no deposit code denied . So off to live chat to prisim I went, and I was absolutely astounded what I was told, when I registerd I ticked $au dollars, my reply naturally was yes I bloody live in Australia. I was then told as they are American I would have to recreate another account but tick us currency. So this I done and yep STILL no bonus . Onto live chat again this lady tried same story ( you need to tick US dollars) I said I have and upon her realising I had and after I sent screen shot of casinofreak prisim add I was told that bonus code no longer available, to which I took screen shot of updated website date and add. I done every thing absolutely correct. My 1st and only online Casino experience Has been bloody crap. Stay away from this casino. For them to say accept aus players but then turn around and say ( after the fact) to purger myself and lie and tick US dollars where I’m loosing out straight away is appealing . Do not go near this place. I chose them obviously for big bonus and free spins and my 1 and only experience in online casino has been extreamly regrettable. Think I will just stick to betting on the horses. What a joke, false advertising , being told by staff to lie on my registration, and told we are sorry bonus no longer applies which was approximately 30 minutes ago time now being 10.24 am on the 12/10/2020 How can they get away with this? Cheers I’m off to have a beer and bet on the horses
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Hi , the casino representative has helped us to clarify the case, please read below for the casino's response: Greetings 77tofly77, We genuinely apologize for any negative experience you may have had while using our website. While the sheer number of accounts connected to you personally in other casino brands we service renders it highly unlikely this is your “1st and only online casino experience” as you say, that doesn’t mean that it shouldn’t have been a positive one nonetheless. Unfortunately the coupon on offer was available for US currency only, we apologize for the confusion. I can see that you did finally manage to redeem and play it as you have in a number of our other brands globally, we certainly hope you had a bit of fun doing so. I assure you, we offer free chips as entertainment. There certainly is no ill will or devious intent involved, it is our sincerest wish that you enjoy yourself and even win on those chips as those are the services we provide. Entertainment and a chance to win. We would never intentionally withhold a welcome bonus to any valid player. I hope this clarifies things for you, best of luck here and anywhere you choose to play. Sincerely, Prism Casino
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I am fed up of sites like this (casinofreak) advertising casinos that accept uk players under the same search as free no deposit bonuses! These casinos are accepting all of our personal details and giving NOTHING in return and YOU CASINOFREAK are complicit in the extortion of personal info by the likes of PRISM casino. .. Customer service /live chat is amusing: pre-programmed responses straight out of Orwell's 1984 and when tested they have no ability to communicate and no grasp of 2 way language.. In fact, I'm sure 'Connie' was not human! One day the law will strangle your illicit practices and ability to ride the loopholes of indecent practice...
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Hi there, We appreciate your comment and understand your point of view, Please note that we publish casinos that are properly researched and have a team in charge of getting all the details directly from the casinos. For example in this casino, it's stated in their terms and conditions that UK players are allowed to play but cannot cash out from free welcome bonuses. Unfortunately, not all players get the same good experience at the casinos, and we feel sorry for that. That's why we offer them the possibility to rate and review their casinos of choice, in order to share their gaming experience (good or bad) with their peers, and are sure our players can get all the necessary information before making their decision to register or not. All the best, CasinoFreak.com Support.
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No sign up bonus. Asked for help from customer support and was ignored.
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I recently ( well two days shy of three weeks) winning $100 from their welcome bonus chip. Two days Way from being paid and now my account was deleted from their system. So basically they won't pay out what they owe. Wish I could send it to a collection agency.
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I used casino freaks bonus code for $100 and 20 spins. First the game the 20 spins is awarded on no longer exists. So they say we can give u an updated bonus for $100 chip with a 30x playthrough.i agree. I end up beating the playthrough. I try to withdrawal and I have to get verified. I waited all day, submitted several documents. Spoke to several customer service agents. Then in my second to last conversation with them, after I inquire about the wait time on my verification, I ask if bitcoin with a method they use to withdraw. The agent said yes, but in order to use that method I must first make a deposit using bitcoin. I then said ok well I guess I can do that while I wait on the verification. The agent then stated yes that's a good idea, good luck! So I do that and wait more. I then contact them again asking about my verification the agent tells me it could be up to 5 days. They then say but I see you made a deposit, therefore that cancels out your winnings from the bonus, but the bitcoin deposit is yours to keep. My withdrawal amount was up to $802.07 that includes my $22 bitcoin deposit! The agent sends me a copy of their terms and conditions and ends the conversation. How is this ok? Their own employee set me up to fail. I want my money.
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This is an awesome experience if you're looking to gamble online. The best part? You can play hundreds of games at once, pick your favorites and sit back in-game watching them spin while you win big. It's that easy! Give it a shot and see how much money you can win. I promise, its really a fun site to play in.
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Couldn't find the bonus I looked everywhere Thanks for the other bonuses though!
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didnt have the game that i got free spins for and the live chat agent treated me like i was stupid and an inconvenience plus then none of the other games worked either all i got was a black screen and i tried multiple different games
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Could play give the 100 to me I can see it can play free spins can even find the game and have to play free spins first and can’t contact support
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Game type | Live dealer | Virtual reality |
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Roulette | ||
Slots | ||
Blackjack |
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MasterCard | ||
Neteller | ||
Visa | ||
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Bitcoin Cash | ||
Players Rewards Card | ||
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Wire Transfer |
Cheques - 5-7 business days
Crypto Wallet - 5-7 business days
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Wire Transfer - 7-10 business days
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