United States accepted
English available
USD accepted
65 Free Spins
250% Deposit Bonus
Had 572$ and said sessions timed out and it disappeared
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Hi Douglezzz, I trust you’re doing well! We have reviewed your previous statement and upon our investigation of your account it was found that you had created a total of 4 accounts at the brand with the following usernames: • Douglezzz (Account created on 04/01/2024) • Dogle (Account created on 04/01/2024) • Douglezz (Account created on 03/12/2024) • Dougless (Account created on 04/21/2024) It was found that on the account created with username: Dougless – You did in fact win $572.83 from a no deposit bonus round of free spins which was still active in your live balance. Please note, however, that you had created 4 accounts which is not permitted at the casino and your winnings did not originate from your original account which was created on 03/12/2024 and in fact made on your most recently created account. All duplicate accounts associated to you have been de-activated as per our general Terms and Conditions and your original account has been kept open with the username: Douglezz. Please refrain from creating multiple accounts with us as this could damage your online standing and profile with us. Kind regards, Platinum Reels Team
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I am struggling to play at this caino without problems every time I ask for my money...
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I am not sure what is going on. I have registered and confirmed email already. I am ready to play!
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I'm disappointed. Made a withdrawal and waited for over a week when it suddenly came email that my payment has been rejected and now I can not log in to my account either
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Won't accept players from the Philippines. Tried to register and it says "Not allowed to log in"
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Hi there, we apologize that you were not able to register, please note that according to the casino's terms and conditions, PH players are not mentioned in the restricted countries list. However it's very common that individual players may not get the same opportunities. We recommenced asking the casino's chat support for personal issues. All the best. CasinoFreak.com Support
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The Welcome Package must be redeemed in the sequence below using the bonus codes detailed. The package consists of: 250% match bonus on a first deposit up to $2000 - redeem with bonus code: WELCOME. This is redeemable twice. 50 Free spins on Great Golden Lion, Mighty Drums, or Fortunes of Olympus - redeem with bonus code: PLATINUM Subject to a minimum wagering of 40 x (deposit + bonus). The maximum cash out limit is 30x your deposit amount, capped at $20, 000. Only one withdrawal is permitted per welcome match bonus. Any winnings left in the live balance, once the withdrawal has been initiated, will be deemed null and void. How to Redeem your Welcome Bonus: Redeem your match bonus from the coupon section in the cashier. Proceed to the cashier and make your deposit. Your deposit and bonus balance will be update. The maximum Welcome Package is $10 000 and only 1 Welcome Package is permitted per new player. 50 Free Spins on Great Golden Lion, Mighty Drums, or Fortunes of Olympus can only be redeemed when you have completed your first deposit match bonus. The free spins holds a 30X wagering requirement, and a max cashout of $100. Match bonuses are to be claimed directly before purchasing, before wagering has commenced.
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Blackjack |
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Wire Transfer |
Cheques - 2-3 business days
Crypto Wallet - 1-2 business days
Wire Transfer - 2-5 business days
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+ Add ReviewRanking #268 out of 2001 casinos