Privacy Policy

This Privacy Policy delineates how and when CasinoFreak.com gathers, utilises, and communicates information about our visitors, specifically focusing on our British users. We are committed to handling your personal data with utmost precision, safeguarding it vigilantly, and ensuring adherence to UK data protection laws. 

This page explains the circumstances, grounds, and methodology behind our processing of information that might be connected to your personal data. 
By accessing our website from the United Kingdom or as a British user, you grant permission for the assembly, transfer, modification, preservation, disclosure, and other uses of your data, as outlined herein.

1. Which personal data do we process for our British users?

  • Email address
  • Country
  • IP address

2. Why do we gather personal data from UK visitors?

We collect personal data for several reasons:

  1. Extend support to our site's visitors from the United Kingdom.
  2. Enhance and refine the quality, features, and user experience tailored for British users.
  3. Identify, reduce, and deter security risks, as well as undertake maintenance and debugging.
  4. Curtail misuse on our site.

Regarding Leads (Also, refer to section 6 on Direct Marketing): 

We handle personal data concerning Leads for marketing endeavours, aiming to deliver pertinent content based on your reactions to marketing materials via email. Primarily, your consent is the legal foundation for such processing.

3. For what purpose and when do we process the personal data?

We will directly procure data from you when you employ our services or explore our website. 

We utilise your personal data to:

  1. Dispatch promotional emails about products and services. Refer to Section 6 regarding Direct Marketing.
  2. Scrutinise data in our systems and databases, to fine-tune our website operation and according to user preferences from the UK, ensuring an enhanced service and user experience.
  3. Abide by our legal or regulatory duties, as well as to assert, exercise, or safeguard legal claims in the context of UK laws.

We only undertake personal data processing when there's a legitimate legal foundation for the described objectives in this Section 3. Typically, the legal basis would either be your explicit consent or our necessity to address 'legitimate interests' from a business perspective, such as refining our offerings or conducting analytical operations, in a balanced manner that respects your privacy.

4. With whom do we share the personal data of our British users?

We may dispatch you both informative and promotional content in sync with your marketing predilections. You can cease receiving our promotional communications by adhering to the “Unsubscribe” guidelines within every email. 

We might disclose personal information to third-party entities for business management:

  1. Our email application provider, GetResponse, a limited liability company with its registered office in Gdansk (80-387), Arkonska 6, A3, National Court Register No. 0000187388, TAX ID (EU VAT) 9581468984., which processes personal data on our behalf.
  2. Our widget supplier, GetWebCraft Limited, based in Nicosia, Cyprus - you can see their privacy policy on their official website.
  3. Our analytics service providers (like Google and Hotjar), who process personal data for their own purposes as Data Controllers. Please see our Cookie Policy in Section 8 to discern how to deter access to your data by analytics providers. 
  4. If we are obligated by UK laws or other international regulations to disclose data.

5. International Transfers

While we cater to British users, we might permit third parties, some of whom are based outside the European Union, to access your personal data. As highlighted in section 4, a few of our service providers operate from outside the European Union. 

We are committed to overseeing any cross-border data transfers diligently to safeguard your rights and interests. Should we get a legal or regulatory directive from an overseas law enforcement agency outside the European Union, we might share your personal data. 

Rest assured, any such requests from law enforcement or regulatory entities will undergo meticulous scrutiny before any data disclosure.

6. Direct Marketing to British Users

We exclusively employ the data we amass for direct marketing, sending you email communications about offerings from us and our associates. You retain the unequivocal right to decline further direct marketing.

7. Retention Period for British Users' Data

We'll maintain your personal data only as long as deemed necessary for the purposes outlined in Section 2. Once no longer needed, we'll ensure its secure erasure.

8. Cookie Policy for UK Users

Cookies are small text files saved onto your computer or mobile device's browser or hard drive when you access a webpage or application. Their primary function is to optimise your browsing experience on our UK-focused site. 

By accessing and utilising our website and services from the UK, you consent to the placement and storage of cookies on your device. While it's possible to browse our site without enabling cookies, doing so might slow down your navigation, and some website features may not function as intended. 

If you prefer not to use cookies, you have the option to disable them in your browser's system settings. Additionally, you can remove any cookies already stored in your browser's system settings whenever you choose. 

For detailed instructions on deactivating or deleting cookies, refer to the cookie management guide.

Do note, if you choose not to accept any cookies, it could limit some functionalities of our services. Some cookies on our site are third-party cookies, set by other organisations or websites, often for analytics purposes. 

For more clarity on these analytics tools and their reach, refer below to our cookie policy:

  1. Google Analytics: This cookie is set by Google. It allows our site to gather insights about our UK users' interactions, including visit duration, pages accessed, whether they've visited before, and which sites they visited before ours.
  2. Hotjar: Deployed by Hotjar, this cookie captures non-personal data with the primary goal of enhancing your website experience, pinpointing technical issues, and identifying trends.
  3. Getsitecontrol: Set by Getsitecontrol, this cookie logs details about the widgets, like their display timings and users' interactions with them. It also compiles data about site visitors to optimise widget targeting for UK users.

9. Policy Updates

We might occasionally amend this policy. We recommend UK users to periodically review this page. We might also notify our British users of significant changes via email.

10. Inquiries and Grievances

For any queries or concerns regarding this Privacy Policy tailored for our British audience, or to request the deletion of your personal data, please reach out to us. Contact details are available on our contact page.

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