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I have a telephone number for them. It is for their VIP department it shows it is from London but it is Russia 02038073785 if he answers he told me his name was Ivan but most probably they give random names.
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Ok so after three withdrawal rejections all to do with my ID documents photos not being clear enough for whatever reason, I finally received my withdrawal! I was dubious as I had read the reviews, I also initially had the whole ‘you have two other accounts’ however my manager (I assume every new player is allocated) sorted this out for me. Each rejection was made at 36hrs after initial withdrawal request so has taken over a week to sort. Advice:-don’t use bonuses wagering requirements sky high, make sure you have a photo of you card used to deposit as they need photos both front and back, remember for each £10 deposit for example, you need to spend £30 before you can withdraw and minimum withdrawal is £50! Was an anxious week but glad I have got my money! :-)
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really?and how did you receive your withdrawals if I may ask
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How long did it take? Can I see the payment? I'm just worried as im reading bad reviews, they claimed they paid out today and i should have my funds but i see nothing.
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Thought I’d share my experience after seeing a lot of negative reviews. I was the same as everyone else having issues withdrawing. First two attempts said rejected and they want proof of passport etc (which is fair enough as nearly every gambling site asks for this) I sent it over and it then said accepted. I went on the chat and asked when I’d get my money and was told it sometimes takes a few hours but can take a few days. As I was hesitant I went back on the chat the day after and was told 5-7 days which made me even more concerned. I did then get my money after about 2 days. Withdrew 483 euros and got paid £433 which I was quite pleased with. I’m from Newcastle UK this is a genuine review not working for the casino. I reckon people who have used this site are like me who have gamstop and have gambling issues. Avoid this site as I’m still feel i got lucky
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I'm currently waiting for my withdrawal, it's been over a week now and I'm getting the same excuses as the people below.... duplicate account, your bank has refused it (which they havent). I'll be contacting Visa shortly if I don't recieve it. Fuming!!
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you wont get it bud ive been waiting over a month . Call your bank today and see if they can do a dispute .
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I think these scammers also run AGENT NOWAGER as they use identical promotions ant tactics not to pay out.
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Another scam site who do not pay out wins. Whoever says they have had a payout are absolute liars or they work for them.
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Please do not play this casino , I deposited money over 8 weeks ago , I had so much trouble with the site I asked to refund my deposit back and refund my deposit . They still have not and ignoring my emails
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Awful casino. I deposited £200, at the end of day I won £350. Tried to withdraw, but declined. Contacted them and they say they can't pay the money and wait for the next review. Awful and gutted, now I can't pay my bills.
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This casino seems to have opened another scam casino Jackpot Charm everything is identical even the same ignorant live help. They did not get a deposit out of me though although being told if you deposit you will win free prize draw. Sorry heard it all before so they branching out in their scam so be carefull.
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FORTUNE CLOCK BY CONTINUING TO HOLD PEOPLE'S MONEY YOU ARE DOING YOURSELVES NO FAVOURS. YOU WOULD BE FAR BETTER ADVISED TO RUN A CLEAR AND HONEST COMPANY. IF YOU DON'T UNDERSTAND HOW TO DO IT, EMPLOY PEOPLE THAT DO, STAND BACK AND EARN AN HONEST LIVING. DON'T GET A LIVING BY CHEATING ME OUT OF MY WITHDRAWAL
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Game type | Live dealer | Virtual reality |
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Roulette | ||
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Blackjack |
Payment Method | Deposit | Withdrawal |
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Bitcoin | ||
MasterCard | ||
Visa |
Ewallets - up to 24 hours
Wire Transfer - 4-5 business days
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