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USD accepted
125% Deposit Bonus
they dont pay out winnings, i submitted my documents 10 days ago. they said it takes max 72 hours to review. 10 days later and im still waiting, every day for 7 days straight they say in chat '' in 2 hours you will be verified' , but they never take action. Now all of a sudden chat is abonded.
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Do NOT use this casino! Terrible site and terrible customer services. I’ve sent many emails and had one reply calling me a liar because live chat told me that I was verified and Petra Klimova told me live chat would never do that. When I sent proof that they did, that’s it, all replies stopped. My withdrawal has been rejected multiple times. I’m now making a claim through my bank to get back all of my deposits which is much more then I requested to withdraw. So they will be well out of pocket now! Play on more Legitimate sites, don’t waste your money or time on here
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Absolutely everything bad said about this casino is true. They are fake and avoid paying out the winnings. I have a very bad experience with them, a lot of time wasted in live chat where they don't have an answer, then they don't even have to answer my email because I persistently want a withdrawal. When I paid the deposit they were polite. I have all the screenshots and can post them as proof. Do not fall for Duobetz is a very big scam!
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Very bad bad BAD casino. I am asking for a withdrawal for weeks now. They say everyting will be oke the same day, but days later: nothing happened. Come on, give me my funds! SCAM!
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Hola estoy que no duermo,tengo en mi cuenta,más de 200.000 euros,y de repente me han bloqueado,me ignoran en el chat,solo me dicen que ya se comunicarán con migo.Tengo guardado todo,ya que cuando juego y ganó,grabo las sesiones como prueba.Es mucho dinero ganado legalmente en un juego de suerte de cartas.si no me contestan y solucionan esto voy a demandar,pero quiero que se resuelva amistosamente,no puedo ni acceder a mi cuenta.Alguien me dice que pasa?...usuario alex79
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Hi I’ve been asking Duobetz to permanently close my account for months now but they don’t close it ! I’ve asked online chat they say send email and it’s sent so many with no reply ! Also it’s so hard to win anything on this site u can deposit loads and no return I would not recommend this site to anyone !!!
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Ignored in the live chat, does not respond to email. They do not want to communicate (my trust in this site is no longer there) There are 800 euros in the account and as soon as I wrote to them that I fulfilled the conditions of the bonus received and I want to withdraw my winnings they instantly stopped accepting a conversation in live chat. I have been writing letters to them for 16 DAYS and have not received a single response. I think nothing good should be expected from this site, I agree with everyone who wrote here that it is necessary to stay away from this site. The Black Medal is a well-deserved medal for this site.
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Stay away from this casino and avoid. I can just confirm what is already written. Casino stalls verification and does not pay. I can prove it with screenshots and chatlogs just in case the casino claims the opposite. I would recommend to avoid buisness with this company!!
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Agree with the earlier posts about non payment. “Instant” payout is a bogus claim and I’m not even getting an explanation why I haven’t seen my funds.
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@DuobetzCasino please be advised that we will not remove this review, as the purpose of the casino review pages is for users to find a place where to post their opinions based on their experience with the brand. For full transparency and genuine user-generated content, the review above will not be removed. Additionally, we kindly ask you to contact the user and further discuss the issue at hand, and if possible, to find a solution. We wish everyone a good day and the best of luck.
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Hello, This is absolutely fake what you are writing about our casino, I have checked your account and you have not even placed a withdraw, also regarding "why you don't see funds" the reason is simple, you have played slot games and lost funds, you have played a lot of slots and made about 4000 single spins in slots. Please do not try to spread lies about our casino again. CasinoFreak administration, please make action about the false review and remove it.
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+ Add ReviewRanking #884 out of 2009 casinos