eZeeWallet Overview
Rising as a significant player in the global financial scene, eZeeWallet offers a seamless payment gateway for merchants and customers alike. They offer various wide range of local payment methods which helps them access global markets.
|
Payment Method | E-Wallet |
Supported Countries | 189 |
Headquarters | United Kingdom |
Office Locations | London, England |
Revenue | <$5 million |
eZeeWallet is an extension of Emerchantpay, a well-known global payment service provider for online, mobile, in-store, and over-the-phone payments. Their API integration is swift and hassle-free which makes them highly popular with online casinos.
Whether you're on the go or at home, eZeeWallet's all-device compatibility ensures you never miss a beat. The e-Wallet also boasts a user-friendly app, available for download on both Google Play and Apple’s App Store.
More on eZeeWallet: Support and Fees Associated
eZeeWallet is supported in most countries along with the UK and Sweden, as mentioned above but a few of the supported countries don’t support a digital wallet based on their laws.
The e-wallet is supported across 189 countries and 14 currencies, namely, AUD, BRL, GBP, CAD, CLP, COP, DKK, EUR, INR, MXN, PEN, PLN, SEK, and CHF so far.
You might be wondering why USD is not available and I was wondering the same thing considering the US is one of the supported countries. I scoured the eZeeWallet fees page for more information but they just don’t support the US yet.
Author’s Note
I went through the terms and conditions of eZeeWallet before trying their payment platform out on a few casinos mentioned above. After testing out the reliability and in-built features of their platform, I came to a few conclusions that I have listed below.
Fees
Deposits are free for most currencies but can have a fee upwards of 6% based on the bank. They are also limited to €2500 in most cases and they also do not accept USD to load up your e-wallet as of now.
Withdrawal fees fluctuate between 0 to 2%, contingent on the country and currency. The range of withdrawals is quite wide, starting out at about €10 and going up to €50,000 which makes it one of the best in this category.
Remember
After 6 months of inactivity, a fee of 3 EUR/month will be charged until the account becomes active or is depleted.
Withdrawal Timeframe
Withdrawing your funds from an online casino into your eZeeWallet account can take up to 2 days and sometimes a little more to reflect on your account balance. Although they don’t put up a charge for it, remember that casinos can have their own withdrawal charges.
If you wish to withdraw foreign currencies, a charge of 3% can be levied as is standard on most platforms.
Author’s Note
Although you can find both deposit and withdrawal options using eZeeWallet on most online casinos, some can be a bit particular and let you only deposit or withdraw using the payment software. I’d advise checking our list above so make sure you pick casinos where you can do both.
Customer Feedback and Complaint Resolution with eZeeWallet
For any queries, eZeeWallet's multilingual 24/7 customer support is readily accessible via phone at +44 8082812474 or email at [email protected]. Responses typically materialize within 1-3 business days.
Should you have any complaints, eZeeWallet aims to provide a resolution within three business days. If the review takes longer than 15 days, the company will update you about the delay, assuring a solution within 35 business days at most.
Keep in mind
Although the customer support available in 5 languages is a plus, the complaint resolution side of things feels too long.
How to Use eZeeWallet in an Online Casino
To start enjoying instant purchases and wallet-to-wallet transactions, follow these simple steps:
Step 1 - Complete the registration form for new users on eZeeWallet.
Step 2 - Verify the account using the link provided in the confirmation email.
Step 3 - Navigate to the cashier page of the casino you’ve decided on.
Step 4 - Select eZeeWallet and go through the payment verification process.
That was all I had to do to start using eZeeWallet to deposit and withdraw money when trying it out.
Note that
Currency conversion charges may also apply based on your deposit method which amounts to 3%.
Conclusion: Is eZeeWallet Worth It?
From what I’ve seen, eZeeWallet emerges as a versatile payment option, characterized by swift transactions, and numerous security measures. The withdrawal timeframe is decent and wallet-to-wallet transactions are super quick.
The ease of use, combined with prompt customer service, makes eZeeWallet a commendable choice for online casino enthusiasts. However, I think they need to work on their complaint redressal side which is their weakest link alongside making withdrawals available in more casinos.