Ritz Slots Casino Review

 This is a great casino in many ways. The instant cashback is better than any other casino and the live agents are superb. I fell in love with this casino early on due to their diverse game offering. Many of their games are fairly unique for US players. However, these games fall into 2 catagories: glitchy and reliable. There is no way to know which is which. I have had three game malfunctions here. To put that into perspective, I have never had a game malfunction at any other online casino. The 1st malfunction was a bonus won that didn't credit to my account. The casino had it resolved in 2 days and I received the winnings. The 2nd was a spin that removed $10 from my balance for a .40 wager. I waited a week for resolution and the casino did credit me because the game provider never responded. Now, I am waiting again for a 3rd malfunction for another win that didn't credit to my account. I took screenshots and it is very clear. However, everything goes to the "tech team," who are unreachable, offer no updates, or ETA for resolution. As great as this casino does some things, they completely fall down on game integrity and reliability. At the end of the day, if you win something, you shouldn't have to fight for it. This casino will be great if they get this issue in hand. Until then, carefully consider scaling down your deposits here. 

 They paid out on free spins winnings. Hit a few snags along the way, but customer service was quick to respond and provide assistance. 

 Def in top 3 worst casinos I've played at. Plagued with server disconnects , bet certification errors and just super buggy in general, which really takes away from feeling secure that the casino is indeed playing fair. Only a handful of games are available to use with bonus funds, these are the games that are not functioning correctly as well ..thank but no thanks..I'll give this one a easy pass by.