United States accepted
English available
USD accepted
200% + 100 FS Deposit Bonus
I requested a $500 withdrawal on March 31st. My documents were accepted on the 4th. I’ve still yet to receive my withdrawal, and customer service is no help. They send the same generic response of 1-7 days. The last gentlemen responded that I would get my withdrawal soon, and rudely disconnected before I could even respond. The sight and games seem good, but payout and customer service is a joke. Don’t waste your time.
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Thanks for your review. My records show that we paid your withdrawal on April 15th. We will review your interactions with our support team and will optimize any area we notice was below your expectations. Congratulations on your winnings!
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It's a great casino, server responds very well, no lag at all, granted I bombed out after my deposit but it's all good I plan on returning to it very well recommend
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My name is Oliver King and I’m the host of Cocoa Casino. Nice to meet you all! It is my pleasure to be here at Casino Freak to provide you the best customer service and the entertainment value for playing at my casino. I’ve been working in this industry for over 15 years as a casino host. Some players call me "The King of Tokens" because I like to reward all our players with tokens, cashback offers, free spins, etc.; to keep them coming back all the time. My commitment is to your playing satisfaction and making sure that you receive the quality attention and service for selecting us as your preferred online casino.
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My name is Caesar Ortiz I was honestly gonna give this casino a excellent review but that all changed thanks to one man mr Arthur J Coulson I went to get a sixty dollar no dep chip this man rudely hung up on me when I went to ask for it why do you not be a coward when you advertise something it's supposed to be honored i guess Mr Arthur J Coulson was absent that day and the day they taught manners so you may thank me deuse for losing you close to 500
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Thank you for your review but we believe you might be mistaken the casino. We do not have an employee under the name you provided and we don't offer a $60 no dep chip. Please review your records so you can make the review in the appropriate casino. Thank you for your understanding. Regards, Oliver King Casino Host
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I won several spins, enough to make me want to continue playing!
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They give you a bunch of fake promotions that you can't even claim because they don't even give you an option to claim it the site is a scam
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Yes you can claim the promotions IF you meet the wagering requirements (which every casino site has) and make a minimum deposit of $25. I have successfully met my wagering requirements and have received my free bonus. It's FREE money. It definitely has to come with some kind of stipulation but absolutely redeemable.
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Registered to play but there was no $/€/£600 bonus. Went to live chat and was told to contact the site I saw the bonus at, which was here on casino freak.
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Hi there, First of all we recommend to play at the download version. Once installed and you have completed your registration, the bonus name will appear at the casino cashier. Good luck! CasinoFreak.com Support
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Any casino offering a No Deposit Bonus of £600 and a Deposit Bonus of 5000% only does so because of one reason, and that is they have no intent of ever ever paying you any winnings.
Think of how many people taking this NDB offer and how many would have met wagering.
You really think they can afford that?
Don't be stupid guys!
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so far so good with this casino the customer service doesn't seem to be to bad and responds pretty quickly and seem friendly but when it comes to cashing out the customer service person sends me this email that requires a lot of personal information and that makes me nervous has anybody else had an experience like this
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i requested $50 withdraw 1/6/24 ...my documents been accepted 3 times now they say wait 12 more business days and i just got another email requesting documents again this is ridiculous ...i told them i submitted them several times they were accepted already ...i get no reply ...customer support in casino wont even reply to me anymore im very disappointed in their lack of giving a crap about their players its at least 45 days i been waiting ...
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Hello, From looking into your account, we can see that our support and management are in constant touch with you regarding some additional verification documents still missing. Rest assured, once account verification is completed, your funds will be released to you according to our T&Cs. Thank you for your cooperation and patience, Cocoa Casino Support
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Game type | Live dealer | Virtual reality |
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Blackjack |
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Credit cards - 5-8 business days
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