Maya Overview
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Payment Method | Digital Banking and Wallet Service |
Supported Countries | 189 |
Founded | 2013 |
Headquarters | Philippines |
Office Locations | Mandaluyong, Metro Manila |
Number of Employees | 1100+ |
Emerging from the heart of Mandaluyong, Metro Manila in 2013, Maya represents the pinnacle of financial technology in the Philippines. Maya is regulated by Bangko Sentral ng Pilipinas, which drives this innovative platform, offering Filipinos a unique financial services ecosystem.
Maya leads by being inclusive, transparent, and empowering, turning the vision of a digital economy into a reality in the Philippines. It extends a feature-rich wallet coupled with a progressive digital banking experience, all under the secure umbrella of Maya Bank.
Using their services for gaming is as easy as it gets, Maya online casinos benefit from having their own gaming pins that users can easily use for quick online transactions.
You can also use the wallet to buy and use cryptocurrencies which can be handy for the newest online casinos coming out.
More on Maya Online Casinos: Fees, Deposits, and Withdrawal timeframes
Maya boasts of a flexible fee structure with three distinct accounts. The Basic, Upgraded, and Super accounts cater to a broad range of players but for this review, I stuck to the Basic plan.
Cash-ins to your Maya Wallet are free from linked bank accounts and over-the-counter channels, even on the basic account. Furthermore, you also get a monthly limit of ₱50,000 ($880) which still gives you some wiggle room in terms of betting.
However, the fee might vary depending on the casino in question. In my case, things went smoothly but it never hurts to check once before you settle for a casino.
Fees
Coming to the fees, I was surprised to find there are none, at least on the payment provider’s side. You can use the basic account for as many purchases as you want without an arbitrary limit.
Withdrawals on all accounts are limited to ₱50,000 ($880) per transaction and accrue no additional fees as long as you stay under the monthly balance limit.
For transfers via InstaPay ₱15 is charged and the same goes for PESONet. However, good old bank transfers remain free for now. You can always check account limits on Maya to get a better understanding of which account will suit you.
Author’s Note
The flexibility and freedom of using Maya on a day-to-day basis aside, the free transactions really solidify it as a no-brainer if you’re from the Philippines and need a payment method for casinos. However, the limited range of casinos could be a deal breaker for some.
Withdrawal Timeframe
Withdrawing your funds from a casino is also quick. Much like deposits, withdrawals can be near-instant or take up to 72 hours if you opt-in for a debit card withdrawal, which is still better than some international payment methods.
Bank transfers are a bit longer and can take up to 5 days in rare cases. In most cases, they take between 1 to 3 days to get into your account.
Note
Maya is committed to user safety, given the company's regulation by Bangko Sentral ng Pilipinas and deposits being insured by PDIC up to P500,000 per depositor, users can confidently navigate their finances with Maya.
Customer Feedback and Complaint Resolution with Maya
The payment platform emphasizes customer satisfaction. If users encounter challenges, they can access a robust customer service platform made up of email, hotline, and SMS, to address grievances.
The Maya Contact Us Page has all the details you’re looking for and they ensure to resolve all conflicts within 10 working days.
How to Use Maya in Online Casinos
Here’s my beginner’s guide to successfully using Maya as your payment option in online casinos:
- Go to the casino's payment page and select Maya as your payment method.
- Follow the instructions and complete the 2- 2-factor authentication.
- Now you have added your Maya account for withdrawals.
- Confirm the transaction with an OTP.
With these simple steps completed you have made your first transaction in a Maya online casino, be sure to check the associated fees if the casino has any.
Conclusion: Is Maya Worth It?
Maya's comprehensive financial ecosystem presents an exciting proposition for users, especially with its integration of wallet and banking services.
For online casinos, while Maya ensures financial safety and convenience, players might need to cross-check the platform's compatibility with their chosen casino. The non-existent fees and quick transactions make it ideal for new and experienced gamblers.
Although the limited range of Maya online casinos can be a bit of a drag, I would still recommend using the payment provider for any Filipinos that have come this far.