Jeton Overview
![jeton logo new]() |
| Payment Method Type | Digital E-Wallet |
| Year Founded | 2016 |
| Headquarters | London, England |
| Countries Available | Over 60 (Spanning destinations like Austria, Greece, France, Italy, Germany, and many more across Europe) |
| Revenue | $13 Million+ |
| Active Customers | 1 Million+ |
| Total Number of Merchants | 1000+ |
As a modern payment solution, Jeton has carved its niche in the digital payment landscape.
To use it, users only need to set up an account and add some money to it using a wire transfer or card.
Its versatility is evident from its adoption by various sectors, with online casinos being a prominent one.
Its app supports more than 40 currencies, and it’s a Smartphone staple for many Europeans as I write this.
Author’s note
During my explorations in Europe, from the restaurants of Vienna to the cool casinos of Santorini, it was a trusty companion. It not only facilitated easy and secure payments but also came to the rescue during my online casino adventures.
More About Jeton: Countries Available, Fees, Withdrawal Timeframes
From the banks of the Seine in Paris to the ancient ruins in Rome, its extensive reach across over 60 countries ensures you're never stranded without a reliable payment method.
The countries where Jeton Card is accepted in casinos and other establishments include:
- France;
- Italy;
- Germany;
- Netherlands;
- Norway;
- Sweden.
Can you use your Jeton Wallet at a casino?
The company sets no gambling limitations for its members. So, if you're eligible to join, you can seamlessly use the service for deposits and withdrawals in casinos that accept its payments.
Fees
The fee structure is relatively straightforward. For example, when I wanted to deposit funds using a Credit/Debit card, there was a 3% sender fee.
Here’s a complete breakdown of Jeton's deposit fees.
| Mode of Payment | Duration | Sender Fee | Receiver Fee | Limits |
| JetonCash | Instant | Free | Free | €1-250 |
| ATM Bank Transfer | 0-24 hours | Free | Free | €20-15000 (May vary by country) |
| Cryptocurrency | 0-1 hour | Free | Free | €50-250000 |
| Credit/Debit card | Instant | Free | Free | €10-500 |
Keep in mind
The duration and limits may vary depending on the country. For example, in the UK, the only available payment method for deposits is Bank Transfer. There, it typically takes 1-3 days, which in my opinion is a bit on the higher side, and the deposit limit is set at £10-5000.
If a transaction requires a currency conversion, Jeton will use its own exchange rate, applied when the transaction is executed.
Details of the currently applied exchange rate for conversions between specific currencies can be found on the Jeton exchange page.
Jeton will also charge a fee of up to 3.95% on their wholesale exchange rates, based on the payment method and country.
I found it prudent to always check their Fees & Limits page for the most up-to-date information.
Withdrawal Timeframe
During one of my casino escapades, I used Jeton for withdrawals. Though the Buy JetonCash option had a quick 0-2 hour duration, the Crypto Withdraw took a bit longer.
Keep in mind
When you withdraw using cryptocurrency at online casinos with Jeton eWallet, the operator will be charged a 1% fee, but you won't be charged. The transaction can take anywhere from 1 hour to a full day, and you can withdraw between 200 and 15,000 EUR.
For those mulling over a bank transfer withdrawal, remember that these transactions are processed only on weekdays.
My advice? Stay patient during bank holidays; they can occasionally delay the transfer.
How to Use Jeton at Online Casinos
Using Jeton for online casino transactions provides a seamless and secure way to both deposit and withdraw funds. Here’s a simplified guide on how you can utilize your Jeton e-wallet at any of the casinos listed above:
- Access the Online Casino: Go to the website of your chosen casino and locate the "Sign up" button, based on where you land.
- Enter Contact Information: As part of the registration, provide the relevant contact information, ensuring you have a way to receive notifications or recover your account if necessary.
- Account Verification: After signing up, there might be a verification step. This is to secure your account and confirm your details.
- Deposit Funds Using Jeton: Once logged in, navigate to the deposit section, select Jeton, and follow the prompts to transfer funds from your Jeton wallet to your online casino account.
Upon completion, your casino balance will be updated. You can also withdraw money, provided funds are available for you, using the same process.
How Claims and Disputes Are Resolved?
In the unlikely event that you face any discrepancies, don't fret about it. The company’s grievance redressal mechanism is quite robust.
When I had a minor hiccup, their team addressed my concerns efficiently, following their stipulated 15-business-day response timeframe. Here’s how it works:
- All users are advised to direct their complaints to [email protected], providing comprehensive details to expedite the resolution process.
- Upon receiving a complaint, the company aims to respond within three days. Although they occasionally take up to eight weeks for a thorough investigation, their typical target is to resolve complaints within 15 days.
- If any delays arise, the company commits to providing an explanation and an updated deadline.
- In cases where users remain dissatisfied with Jeton's resolution, or if there's no feedback within 15 days from the initial complaint, they can escalate their concerns to the Financial Ombudsman Service for further review.
You can learn more about its Complaints Policy on the company website.
Security and Fraud Prevention
One can't overlook the global eWallet’s emphasis on security. As someone who's often skeptical about online transactions, I found solace in knowing that it integrates advanced security protocols.
Jeton, licensed by the Financial Conduct Authority (FCA) – the entity responsible for ensuring stability, consumer protection, and promoting healthy competition in the industry – fosters trust among casino industry consumers.
One of its notable security features is the two-factor authentication (2FA). Rather than relying solely on an email address and password, users also receive a unique 2FA code on their mobile devices.
This multi-tiered approach ensures that even if someone knows a user's password, accessing the account without the 2FA code remains challenging.
The company has implemented an electronic Know Your Customer (eKYC) process, requiring every user to undergo a verification process.
How does Jeton prevent credit card misuse?
The company uses tokenization encryption technology. Instead of exposing sensitive card information, this system replaces personal data with a temporary, tokenized number. As a result, during any authorization process, no real credit card number is disclosed.
Jeton emphasizes the significance of the payment card industry (PCI) compliance for all involved merchants and facilitators.
Conclusion: Is Jeton Worth It?
Jeton, in my experience, brings a blend of reliability and simplicity. While it's undoubtedly efficient for instant transactions, the lack of withdrawal options in some online casinos can be a tad limiting.
If you're seeking an all-encompassing payment method for your next casino escapade, especially for seamless withdrawals, you might want to scout for alternatives like Skrill casinos alongside it.
