Jeton Overview
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| Payment Method Type | Digital E-Wallet |
| Year Founded | 2016 |
| Headquarters | London, England |
| Countries Available | Over 60 (Spanning destinations like Austria, Greece, France, Italy, Germany, and many more across Europe) |
| Revenue | £10.67 Million+ |
| Active Customers | 1 Million+ |
| Total Number of Merchants | 1000+ |
As a modern payment solution, Jeton won the "Online Payment Service Provider of the Year" Award at the 2023 Sigma Eurasia event.
To use it, you only need to set up an account and add some money to it using a wire transfer or card.
Its versatility is evident from its adoption by various sectors, with online casinos being a prominent one.
The Jeton Wallet apps support more than 40 currencies, and it’s a Smartphone staple for many Europeans.
Author’s note
During my explorations in Europe, from the restaurants of Vienna to the cool casinos of Santorini, Jeton was a trusty companion. It not only facilitated easy and secure payments but also came to the rescue during my online casino adventures.
More About Jeton Casinos: Fees, Limits & Withdrawal Timeframes
Jeton sets no gambling limitations for its members. So, if you're over 18 years old, you can seamlessly use the service for deposits and withdrawals.
The fee structure is relatively straightforward. For example, when I wanted to deposit funds using a bank transfer, Jeton didn’t charge me anything.
Here’s a complete breakdown of Jeton deposit and withdrawal fees.
| Deposit Fees |
| Mode of Payment | Duration | Sender Fee | Receiver Fee | Limits |
| Bank Transfer | 1-3 days | Free | Free | £10-5,000 |
| Withdrawal Fees |
| Mode of Payment | Duration | Sender Fee | Receiver Fee | Limits |
| Manual Bank Transfer | 0-48 hours | Free | Free | £100-15,000 |
| Pay to Jeton Card | 0-48 hours | Free | Free | £10-400 |
Keep in mind
The only available payment method for deposits is Bank Transfer. It typically takes 1-3 days, which in my opinion is a bit on the higher side, and the deposit limit is set at £10-£5,000.
I found it prudent to always check their Fees & Limits page for the most up-to-date information.
Withdrawal Timeframe
During one of my casino adventures, I used Jeton for withdrawals. While the Buy JetonCash process took about 2 hours, the Crypto Withdrawal required a slightly longer time.
Important to know
In case you want to withdraw available funds using cryptocurrency at online casinos with Jeton eWallet, you can only withdraw Bitcoins, as other coins are not yet supported for withdrawals.
For those mulling over a bank transfer withdrawal, remember that these transactions are processed only on weekdays.
My advice? Stay patient during bank holidays; they can occasionally delay the transfer.
How to Use Jeton at Online Casinos
Using Jeton for online casino transactions provides a seamless and secure way to both deposit and withdraw funds. Here’s a simplified guide on how you can utilise your Jeton e-wallet at any of the casinos listed above:
- Access the Online Casino;
- Create your account and go through the KYC (Know Your Customer) verification process;
- Head to Cashier and select Jeton;
- Add the desired deposit amount;
- Add your Jeton account details;
- Complete the transaction verification step.
Upon completion, your casino balance will be updated. You can also withdraw money, provided funds are available for you, using the same process.
How are Claims and Disputes Resolved?
In the unlikely event that you face any issues, don't fret about it. The company’s grievance redressal mechanism is quite robust.
Whenever I had a minor hiccup, their team addressed my concerns efficiently, following their stipulated 15-business-day response timeframe. Here’s how it works:
- Email your complaints to [email protected], including all relevant details. Jeton aims to respond within three days.
- While investigations may occasionally take up to eight weeks, their typical target is to resolve complaints within 15 days.
- If there are any delays, Jeton will provide an explanation and a new deadline.
Keep in mind
If you're still not satisfied with the resolution or haven't received a response within 15 days, you can escalate your concerns to the Financial Ombudsman Service for further review.
You can learn more about the Jeton Complaints Policy on the company website.
Security and Fraud Prevention
One can't overlook the global eWallet’s emphasis on security. As someone who's often sceptical about online transactions, I found solace in knowing that it integrates advanced security protocols.
Jeton is licensed by the Financial Conduct Authority (FCA) – the entity responsible for ensuring stability, consumer protection, and promoting healthy competition in the industry.
One of its notable security features is the two-factor authentication (2FA). Rather than relying solely on an email address and password, users also receive a unique 2FA code on their mobile devices.
This multi-tiered approach ensures that even if someone knows a user's password, accessing the account without the 2FA code remains challenging.
The company has implemented an electronic Know Your Customer (eKYC) process, requiring every user to undergo a verification process.
How Does Jeton Prevent Credit Card Misuse?
The company uses tokenization encryption technology. Instead of exposing sensitive card information, this system replaces personal data with a temporary, tokenized number. As a result, during any authorization process, no real credit card number is disclosed.
Jeton emphasises the significance of the payment card industry (PCI) compliance for all involved merchants and facilitators.
Conclusion: Is Jeton Worth It?
Jeton, in my experience, brings a blend of reliability and simplicity. While it's undoubtedly efficient for instant transactions, the lack of withdrawal options in some Jeton online casinos can be a tad limiting.
If you're seeking an all-encompassing payment method for your next casino escapade, especially for seamless withdrawals, you might want to scout for alternatives like Skrill casinos in the UK alongside it.
